How Do You Reach Memopryl Customer Service, Cancel an Order or Fix a Problem?
Quick answerCall the order desk at +1 (302) 200-3480 for anything tied to an order: tracking, changes, cancellations, damage and refunds. The website email, [email protected], answers page questions only and cannot see orders. Have your order ID ready. Desk hours are not published.
Key facts
One phone line, one website inbox and two addresses. Each does a different job.
- Order desk: +1 (302) 200-3480. It belongs to the BuyGoods checkout. Hours are not published.
- Website email: [email protected], Mon-Fri 9:00am-5:00pm ET. It cannot see orders, payments or tracking.
- Sales questions: use the sales contact page linked in your order email. No sales email is published.
- Office: 270 Park Avenue, Floor 12, New York, NY 10017. Never mail a return there.
- Returns: 622 Third Avenue, Floor 33, New York, NY 10017. Call first.
- No subscription or auto-ship is shown on the pages we could open.
- Medicine questions go to your pharmacist or doctor, not to either desk.
Who answers which Memopryl question?
Many people call or write to the wrong place first. This table saves that second try.
| Your question | Who to contact | Why |
|---|---|---|
| Where is my parcel? | Order desk, +1 (302) 200-3480 | It can look up tracking by order ID |
| Change or cancel an order | Order desk | Changes are easiest before shipping |
| Start a refund | Order desk | Claims begin with a call and an order ID |
| Broken seal or damaged bottle | Order desk | Report it with photos soon after delivery |
| A typo or wrong fact on a page | [email protected] | The editorial desk fixes pages |
| Privacy or press | [email protected] | Handled by the website team |
| A sales question | Sales contact page in your order email | No sales email is published |
| Can I take it with my medicines? | Your pharmacist or doctor | St. John's wort interacts with many drugs |
What should you have ready before you call?
A short list keeps the call short.
- Your order ID, from the confirmation email sent right after you paid.
- The email address you ordered with.
- Your purchase date, because the guarantee counts from it.
- The bottle, if the question is about the lot number or the label.
- Photos, if something arrived damaged.
- A pen and paper, to note the date, the time and the name of the person you reached.
Hours are not published. If the line is busy or rings out, try again at another time of day on a weekday.
Questions before you order?
The order desk can explain any checkout line before you pay. Each bottle holds 60 capsules, and the guarantee runs 60 days.
Earnings note: we earn money when you buy through the buttons on this site.
How do you cancel a Memopryl order?
Call the order desk as soon as you can, with your order ID. The desk handles order changes, and an early call gives the best chance of stopping a parcel before it ships.
You cannot cancel on this website. The site cannot see orders. It is a retailer's information page, and the checkout platform holds the order.
If the parcel has already shipped, cancelling is no longer the path. The return steps apply instead: call, post the bottles back by tracked service and wait for the credit. Our post on how the 60-day guarantee works walks through them.
Can you change the address or the pack after ordering?
Call the desk and say clearly what you want: a new address, a different pack or a cancellation. Give the order ID, your full name and the order email.
Whether a change is possible depends on whether the parcel has left. The desk can tell you. That is why a call beats an email here.
What if the parcel is late, lost or damaged?
Check the tracking link in your order email first. Short pauses in tracking are normal. Long ones are worth a call.
Keep everything
Hold on to the box, the packing and the bottles until the desk says what to do.
Take photos
Show the outer box, the label, any cracked bottle, loose cap or broken seal. Include the lot code if you can read it.
Do not use a damaged bottle
Set aside any bottle with a broken seal or cracked body. Do not take capsules from it.
Call before you post anything
Describe the damage and give your order ID. Ask how they want the item handled.
Does Memopryl have a subscription you need to cancel?
We have not seen a subscription or auto-ship on the pages we could open. That does not rule out a box on the checkout page, so look there.
Before you pay, scan the order summary for any pre-ticked box about repeat orders. Untick anything you did not choose. Save the confirmation email. If a charge appears that you did not expect, call the order desk first and have your order ID ready.
What can the Memopryl website email help with?
The inbox is read by the Memopryl Editorial Desk on weekdays from 9:00am to 5:00pm ET. Write to it to report a typo, question a fact, ask about privacy or send a press request.
It cannot see orders, payments, tracking or batch records. If you email it about a refund, you will be pointed back to the order desk. A message sent on Saturday waits until Monday morning.
If you find a copycat page that uses the Memopryl name, the inbox wants that report too.
How do you know a phone number or email is genuine?
Only the channels on the retailer's contact page come from the authorized U.S. retailer. Numbers in resale listings or pop-up ads may not reach anyone who can see your order.
Compare any detail you find elsewhere with the table above. Orders: +1 (302) 200-3480. Website: [email protected]. If a number differs, stop and check before you share your order ID or card details.
Health questions are not for the desks
Neither desk can give medical advice or check your medicines. Bring the bottle, or a photo of the back panel, to your pharmacist and ask if it is safe with everything you take. If you feel unwell, stop and call your doctor.
Frequently asked questions
What is the Memopryl customer service phone number?
The order desk is +1 (302) 200-3480. It belongs to the BuyGoods checkout, and its hours are not published.
Can [email protected] help with my order?
No. That inbox cannot see orders. It handles page questions, corrections, privacy and press.
How do I cancel a Memopryl order?
Call the order desk as soon as possible with your order ID. If the parcel has shipped, the return steps apply instead.
Is there a Memopryl subscription?
We have not seen one on the pages we could open. Check the checkout for any pre-ticked repeat-order box.
Where do I send a return?
To 622 Third Avenue, Floor 33, New York, NY 10017. Call the order desk first and put your name, email and order ID inside.
Who should I ask about my medicines?
Your pharmacist or doctor. Memopryl contains St. John's wort, and neither desk can give medical advice.
Our view
Our view: the support set-up is simple and honest. One number handles orders. One inbox handles pages. Medicine advice belongs elsewhere. The weak spots are small but real: no published phone hours, no sales email and no named maker contact in our files.
The best way to get fast help is to be ready. Keep your order email, note your purchase date and call early in the week if you can.
Never let a support call replace a medicine check. This supplement is not FDA approved, and no supplement is.
Last updated .
Order with support you can reach
A named retailer, a phone desk and a 60-day guarantee sit behind each order. Prices show at checkout.
Earnings note: we earn money when you buy through the buttons on this site.
