Contact Memopryl: Order Desk, Website Email and Returns Address
Quick answerCall the order desk at +1 (302) 200-3480 for orders, tracking and refunds. It is run by the checkout platform, and its hours are not published. For sales questions, use the contact page linked in your order email. The website inbox, [email protected], answers page questions on weekdays but cannot see orders. Returns go to 622 Third Avenue, Floor 33, New York.
How can you reach Memopryl?
There is one phone line, one website inbox, a sales contact page and two addresses. Each handles a different job.
The phone line is the fastest way to deal with an order. The cards sum up every channel.
Order desk
+1 (302) 200-3480. The checkout platform's order desk: orders, tracking, changes, refunds and batch checks. Hours not published.
Sales contact page
Linked in your order confirmation email. No sales email address has been published.
Website email
[email protected]. Pages, typos, privacy and press, Mon-Fri 9:00am-5:00pm ET. Cannot see orders.
Office
270 Park Avenue, Floor 12, New York, NY 10017. Visiting hours not published.
Returns address
622 Third Avenue, Floor 33, New York, NY 10017. Call the order desk before you ship.
Medicine questions
Ask your pharmacist or doctor, not either desk.
Which contact answers which question?
Match your question to a row below. The right channel the first time saves you a second call.
| Your question | Who to contact | Why this one |
|---|---|---|
| Where is my package? | Order desk, +1 (302) 200-3480 | It can look up tracking by order ID |
| Change or cancel an order | Order desk, +1 (302) 200-3480 | Changes are easiest before shipping |
| Refund under the 60-day guarantee | Order desk, +1 (302) 200-3480 | Refund claims start with a call and your order ID |
| Broken seal or damaged bottle | Order desk, +1 (302) 200-3480 | Report it with photos soon after delivery |
| Lot number or batch check | Order desk, +1 (302) 200-3480 | It can match the lot to your order |
| General sales question | Sales contact page in your order email | No sales email has been published |
| A typo or wrong fact on a page | [email protected] | The editorial desk fixes pages |
| Privacy or press request | [email protected] | Handled by the website team |
| Mailing a return | 622 Third Avenue, Floor 33, New York, NY 10017 | Only after you call the order desk |
| Can I take it with my medicines? | Your pharmacist or doctor | St. John's wort interacts with many drugs |
What does the order desk handle?
The number +1 (302) 200-3480 belongs to the order desk of BuyGoods, the checkout platform that processes Memopryl orders. It can see your order, so it can act on it.
Call it to track a parcel, fix an address, cancel before shipping, start a refund or report a damaged bottle. It can also match a lot number to your order.
Hours have not been published. If the line is busy, try again on a weekday during business hours.
What should you have ready before you call?
A little preparation keeps the call short. Gather these first.
Your order ID
It is in the confirmation email sent right after checkout. The desk uses it to find you.
The email you ordered with
It confirms who you are if the order ID is hard to read out.
The bottle, for product questions
Turn it over for the lot number and best-before date, when printed. Current stock is listed as lot MEM-26/GO-8833.
Photos, if something arrived damaged
Photograph the box, the bottle and the seal before throwing anything away.
Your purchase date
The guarantee runs 60 days from purchase, so the date matters for a refund.
A pen and paper
Note the date, the name of the person you spoke with and any case number.
What can the website email help with?
The inbox at [email protected] is read by the Memopryl Editorial Desk, Mon-Fri 9:00am-5:00pm ET. It handles questions about the pages on this site.
Write to it to report a typo, question a fact, ask about privacy, or send a press request. If the brand publishes the label panel or prices, this is also where readers often send us the news.
It cannot see orders, payments or tracking. If you email it about a refund, we will point you back to the order desk.
How do you reach the sales team?
No sales email address has been published. Instead, your order confirmation email includes a link to a sales contact page.
If you have not ordered yet, most buying questions are already answered on the pricing page and the FAQ. Prices show at checkout, and you can review the total before you pay.
How do the office and returns addresses differ?
The office is at 270 Park Avenue, Floor 12, New York, NY 10017. Visiting hours are not published, so do not plan a walk-in, and never mail a return there.
Returns go to 622 Third Avenue, Floor 33, New York, NY 10017. Call the order desk first so your return is expected. Write your full name, email and order ID on a note inside the parcel. You pay the return postage, so use a tracked service.
The full process and refund timing are on the refund policy page.
Who answers questions about your health or medicines?
Your pharmacist or doctor does. Neither desk can give medical advice, check your medicines or tell you whether a supplement suits you.
This matters for Memopryl because it contains St. John's wort. It can weaken birth control pills, warfarin and many other drugs, and it should not be mixed with antidepressants without a doctor's okay (NCCIH, St. John's Wort). The side effects page lists the medicine groups.
Who to ask
Bring the bottle, or a photo of its back panel, to the pharmacy counter. Ask: "Is this safe with everything I take?" Pharmacists answer that question every day.
How soon should you expect an answer?
It depends on the channel. A phone call gets an answer on the spot when someone picks up.
The website inbox is read Mon-Fri 9:00am-5:00pm ET. A message sent on Saturday waits until Monday morning. No reply time has been published for the sales contact page.
For refunds, the clock starts once your return is credited. The refund then takes 3 to 5 business days to issue, and another 5 to 10 days to show on your card.
Delivery times and tracking are explained on the shipping page.
Can someone call on your behalf?
Yes. Many calls come from a spouse or an adult child helping out. Give them the order ID and the email used at checkout so the desk can find the order.
If they are calling about a refund, make sure they know the purchase date. The guarantee runs 60 days from that date, not from delivery.
For medicine questions, the person taking the capsules should talk to their own pharmacist, since only they know their full medicine list.
How can you tell a contact detail is genuine?
Only the channels on this page come from the authorized U.S. retailer. Numbers or emails in resale listings or pop-up ads may not reach anyone who can see your order.
Compare any detail you find elsewhere with the table below. The where to buy page explains the authorized route.
| Detail | Genuine value |
|---|---|
| Order desk | +1 (302) 200-3480 |
| Sales contact | Page linked in your order email |
| Website email | [email protected] |
| Office | 270 Park Avenue, Floor 12, New York, NY 10017 |
| Returns address | 622 Third Avenue, Floor 33, New York, NY 10017 |
Contact Memopryl: FAQ
What is the Memopryl phone number?
The order desk is +1 (302) 200-3480. It is the order desk of BuyGoods, the checkout platform that processes Memopryl orders.
What hours is the order desk open?
Hours have not been published. If nobody answers, try again during normal weekday business hours with your order ID ready.
Is there a sales email address?
No sales email has been published. Use the sales contact page linked in your order confirmation email.
Can [email protected] help with my order?
No. That inbox is run by the editorial desk and cannot see orders. It handles page questions, corrections, privacy and press.
Where do I mail a return?
Send it to 622 Third Avenue, Floor 33, New York, NY 10017. Call the order desk first, and put your full name, email and order ID inside the parcel.
Can I drop in at the New York office?
The office is at 270 Park Avenue, Floor 12, New York, NY 10017. Visiting hours are not published, so use the phone for orders and never send returns there.
Who should I ask about my medicines?
Your pharmacist or doctor. Memopryl contains St. John's wort, which interacts with many medicines, and neither desk can give medical advice.
Ready to order Memopryl?
Order from the authorized U.S. retailer with 60 days to decide. Prices show at checkout. Question first? Call +1 (302) 200-3480.
